We are PERMANENTLY CLOSED

• Zero tolerance on social media for any type (actual or perceived or anticipated) of abuse, harassment, disrespectful behavior, we reserve the right to ban or block a person or a social media group/business page from any of our social media accounts; this can also occur with the loss of a therapeutic relationship (this list is not exhaustive or all-inclusive for a reason to ban or block a person or a social media group/business page on our social media accounts). No notification or reason, or proof will be provided or produced for the person or the social media group/business page since social media networks are not part of our electronic medical system. We do provide a contact form on our website for general non-urgent enquiries. Instructions and links for our secure messaging system are available on our Access Point Health website contact page.

• Zero tolerance - on any type of abusive behavior.

• Zero tolerance of harassment and or bullying and or disrespect.

• Patients must respect professional boundaries; this person may be denied access to our services if professional boundaries are not respected; this involves due process. Please note: We are a clinic and are intended for episodic care and not in the role of providing primary care as we are not a family practice and are not taking patients on for ongoing care.

• Loss of therapeutic relationship between the provider and or patient is a reason to terminate services/care; this involves a due process.

• You may be temporarily denied access to our services if you miss two or more appointments and or failure to cancel two or more appointments within 24 hours of the appointment; there is a no-show fee that applies; any fee that is due must be paid prior to booking another visit.